Shipping Policy

Processing Time

All orders are processed within 1–3 business days after receiving payment. Please note that during peak periods or promotional events, processing times may be extended up to 48 hours.

Shipping Methods & Costs

MethodEstimated Delivery TimeCost
Standard Shipping7–14 business days$4.95
Express Shipping5–8 business days$11.95

Free standard shipping is available on orders over $99 (after discounts, excluding taxes and shipping).

Delivery Partners

We use trusted international couriers, including 4PX, UPS, and FedEx, to ensure your order arrives safely and securely.

All shipments require a signature upon delivery. Please ensure someone is available at your shipping address (home or work) to accept the package. If no one is present, a delivery attempt card will be left with instructions for re-delivery or depot collection.

Customs, Duties & Taxes

International orders may be subject to import duties or taxes. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information.

Please do not refuse delivery. Refused shipments will incur both the original shipping fee and the return shipping cost. Any refunds issued will be minus these shipping charges.

Address Accuracy

Please ensure your shipping address is complete and accurate. Once your order has been dispatched, we are unable to make any changes or redirect shipments.

To minimize delivery issues, we recommend using a work address where someone is available during business hours to receive the parcel.

Tracking & Notifications

Once your order has been dispatched, you will receive an email with tracking information. You can use the provided tracking number to follow your package’s journey online.

Additional Notes

  • The estimated delivery times exclude weekends, holidays, customs delays, and unforeseen circumstances.
  • We work closely with our courier partners to minimize delivery delays.
  • During high-volume periods (such as holiday seasons or sale events), delivery times may vary slightly.

Contact Us
If you have any questions about your shipment, feel free to contact us: